Why Is My First Bank Mobile App Not Opening/Working?

Why Is My First Bank Mobile App Not Opening/Working: Hello and welcome to TEEZABIZ.COM.NG. Imagine this: You need to transfer money urgently, check your account balance, or pay a bill, but when you open your First Bank Mobile App, it refuses to load. Frustrating, right?

The FirstMobile App is designed to make banking easy, fast, and convenient, but sometimes, things don’t go as planned. You may experience issues like:

The app not opening at all
The app crashing immediately after opening
Login failures (incorrect details, network problems)
Transaction failures
Slow loading or freezing

If your First Bank Mobile App is not working, don’t worry, you’re not alone. Many users experience this problem from time to time. The good news? Most of these issues have simple fixes!

At TeezaBiz.com.ng, we understand how frustrating it can be when your banking app is not working, especially when you need it the most. That’s why we’ve created this detailed post to help you identify the problem and fix it quickly.

By the end of this article, you will learn:

Why your FirstMobile App is not opening
How to fix common issues with the app
Alternative ways to access your First Bank account
FAQs and solutions for app-related issues

Let’s get started!

Why Is My First Bank Mobile App Not Opening?

There are several reasons why your FirstMobile App might not be working properly. Here are the most common ones:

1. Poor Internet Connection

If your internet is slow or unstable, the app may fail to load. Try switching to a stronger Wi-Fi or mobile data network.

2. Outdated App Version

Using an old version of the app can cause glitches. Always update your FirstMobile App to the latest version.

3. Server Downtime (Banking System Issues)

Sometimes, First Bank’s servers go down for maintenance or technical issues. This can cause temporary login failures or app crashes.

4. Incorrect Login Details

If you enter the wrong username, password, or PIN multiple times, you may be locked out of your account.

5. Cache & App Data Issues

Over time, the app stores cache and data, which can cause it to slow down or stop working. Clearing the cache can help.

6. Device Compatibility Issues

Some older phones may not support the latest version of the app. If you recently updated your phone, check if the app is still compatible.

7. App Not Installed Properly

If your app wasn’t installed correctly or the installation was interrupted, it may crash. Try reinstalling the app.

8. Your Account Is Blocked or Restricted

If you entered the wrong PIN too many times or First Bank detected unusual activity, they might restrict your account, making the app inaccessible.

9. Your Device’s Date & Time Settings Are Incorrect

If your phone’s date and time settings are incorrect, the app may not connect to the bank’s servers properly.

10. First Bank Is Updating the App

Sometimes, First Bank releases major updates, which can temporarily cause the app to malfunction.

How to Fix First Bank Mobile App Not Opening or Working

Now that we know the possible reasons, let’s go through the solutions to fix your FirstMobile App quickly.

1. Check Your Internet Connection

Switch from Wi-Fi to mobile data (or vice versa).
Ensure your internet connection is strong and stable.

2. Update the FirstMobile App

Go to Google Play Store (Android) or Apple App Store (iPhone).
Search for FirstMobile App and tap “Update” if available.

3. Restart Your Phone

Turn off your phone and restart it after 30 seconds.
This can clear temporary bugs affecting the app.

4. Clear App Cache and Data

For Android users:

Go to Settings > Apps > FirstMobile > Storage > Clear Cache & Clear Data.

For iPhone users:

Uninstall and reinstall the app to remove all stored data.

5. Uninstall and Reinstall the App

Delete the FirstMobile App from your phone.
Restart your device.
Download and install the latest version from the official app store.

6. Check for Server Downtime

Visit First Bank’s official social media pages for updates.
If the bank is experiencing technical issues, wait a few hours and try again.

7. Ensure Your Login Details Are Correct

Reset your password if needed using the “Forgot Password” option.
If locked out, visit a First Bank branch or call customer care for help.

8. Adjust Your Device’s Date & Time

Go to Settings > Date & Time and enable Automatic Date & Time.
Restart your phone and try opening the app again.

9. Try an Alternative Banking Method

If the FirstMobile App is still not working, try:

First Bank USSD Banking: Dial *894# for transactions.
First Bank Internet Banking: Log in at First Bank Website.
Visit a First Bank ATM or Branch for urgent transactions.

10. Contact First Bank Customer Care

If none of the above methods work, contact First Bank for help:

📞 First Bank Customer Care Number: +234 700 347 7822
📩 Email: firstcontact@firstbanknigeria.com
📌 Visit a First Bank Branch for further assistance.

FAQs on Why Is My First Bank Mobile App Not Opening/Working

Why is my FirstMobile App not opening?

Your app may not open due to poor internet, outdated version, cache issues, or banking system downtime.

How do I fix FirstMobile App login issues?

Reset your password using “Forgot Password” or contact First Bank customer support.

Why is my First Bank app showing “network error”?

Check your internet connection or wait if First Bank is experiencing server downtime.

Can I use the FirstMobile App without internet?

No, the app requires internet access to function. Use USSD (*894#) instead.

Why is my First Bank app crashing?

It could be due to app bugs, insufficient phone storage, or outdated software. Try clearing cache or reinstalling the app.

What do I do if my app is stuck on the loading screen?

Restart your phone, update the app, or check your internet connection.

Why is my First Bank app not accepting my PIN?

Check if your PIN is correct or reset it via “Forgot PIN” option.

How do I contact First Bank for help?

Call +234 700 347 7822 or email firstcontact@firstbanknigeria.com.

Is there an alternative if my FirstMobile App is down?

Yes! Use USSD banking (*894#) or First Bank Internet Banking.

Conclusion on Why Is My First Bank Mobile App Not Opening/Working?

Your FirstMobile App is a powerful banking tool, but like all apps, it may sometimes experience glitches. The good news? Most of these issues have simple fixes!

To quickly fix your app:

Check your internet connection.
Update or reinstall the app.
Clear cache & restart your phone.
Try USSD or Internet Banking if the app isn’t working.

At TeezaBiz.com.ng, we believe that banking should be easy and stress-free. If your First Bank Mobile App is still not working after following these steps, contact First Bank customer care for further assistance.

Now that you know how to fix FirstMobile App issues, go ahead and try the solutions today!