How to Unblock Your EcoBank Account and ATM Card

How to Unblock Your EcoBank Account and ATM Card: Hello, welcome to TEEZABIZ.COM.NG. Imagine needing to withdraw money from your EcoBank account, only to find out that your ATM card has been blocked.

Or perhaps you try to log in to your EcoBank mobile app, but your account is locked, preventing you from making any transactions. This can be frustrating, especially if you need access to your money urgently.

Having your EcoBank account or ATM card blocked can happen for several reasons. Sometimes, it’s a security measure to protect you from fraud, especially if there have been suspicious transactions on your account.

Other times, it could be due to entering the wrong PIN multiple times, exceeding your transfer limit, or even violating certain banking policies.

Regardless of the reason, the good news is that you can unblock your account or ATM card by following the right steps.

In this post, we will walk you through why your EcoBank account or ATM card may be blocked and the step-by-step process to unblock it.

We’ll also answer some of the most frequently asked questions to make sure you understand everything clearly.

At TeezaBiz.com.ng, we provide helpful banking guides to make life easier for you. This article will ensure you regain access to your EcoBank account and ATM card as quickly as possible.

Let’s get started!

Why Is My EcoBank Account or ATM Card Blocked?

Your EcoBank account or ATM card can be blocked for several reasons. Below are the most common causes:

1. Entering the Wrong PIN Multiple Times

If you enter the wrong ATM PIN or mobile banking password three or more times, your account or card may be blocked for security reasons.

2. Suspicious or Fraudulent Transactions

If EcoBank detects any unusual transactions (such as multiple failed login attempts, large withdrawals, or transactions from a new location), they may block your account or ATM card to prevent fraud.

3. Exceeding Your Daily Transaction Limit

Most banks have daily limits for withdrawals, transfers, and POS payments. If you exceed this limit, your account may be temporarily restricted.

4. Expired ATM Card

If your EcoBank ATM card has expired, it will automatically become inactive or blocked until you renew it.

5. Violation of Banking Policies

Your account can be restricted if you fail to update your BVN (Bank Verification Number), provide incorrect information, or engage in prohibited transactions.

6. Account Dormancy (Inactive for a Long Time)

If you haven’t used your EcoBank account for several months or years, it may become dormant, and you will need to reactivate it.

7. Network or System Errors

Sometimes, technical glitches or banking system updates can cause temporary account restrictions.

Now that you know the possible reasons, let’s look at how to unblock your EcoBank account and ATM card.

How to Unblock Your EcoBank Account

If your EcoBank account is blocked, follow these steps to restore access:

1. Contact EcoBank Customer Care

Call EcoBank Customer Support on +234 700 500 0000 (Nigeria) or visit the EcoBank website for international numbers.
Provide your account details, full name, and reason for calling.
The representative will guide you on how to unblock your account.

2. Visit the Nearest EcoBank Branch

Go to your nearest EcoBank branch with a valid ID card (National ID, Passport, or Driver’s License).
Request for an account re-activation form.
Fill in the form and submit it for processing.

3. Reset Your PIN or Password

If your account is locked due to multiple failed login attempts, you can reset your password.
Via the Mobile App: Open the EcoBank Mobile App, click on “Forgot Password”, and follow the reset instructions.
Via Internet Banking: Visit www.ecobank.com, click “Forgot Password”, and follow the steps.

4. Update Your BVN or Account Information

If your account is restricted due to missing BVN or incomplete KYC details, update your information by visiting the bank with your BVN slip and valid ID.

How to Unblock Your EcoBank ATM Card

If your EcoBank ATM card is blocked, follow these steps:

1. Call EcoBank Customer Care

Dial +234 700 500 0000 and request ATM card unblocking.
Provide your account number, ATM card number (first six and last four digits), and other details.

2. Visit an EcoBank Branch

Walk into your nearest EcoBank branch with your ATM card and valid ID.
Fill out the card unblocking form and submit it.
Your card will be unblocked immediately or within 24 hours.

3. Reset Your ATM PIN

If your card was blocked due to incorrect PIN attempts, reset your PIN at the ATM:
- Insert your card into the EcoBank ATM.
- Select “Forgot PIN” and follow the instructions to reset it.

4. Request for a New ATM Card

If your ATM card is expired or permanently blocked, you may need to request a new card from the bank.

FAQs on How to Unblock Your EcoBank Account and ATM Card

How do I know if my EcoBank account is blocked?

You will be unable to perform transactions, log into your mobile app, or receive SMS alerts for transactions.

Can I unblock my EcoBank account online?

Yes, you can try using the “Forgot Password” option on the EcoBank Mobile App or Internet Banking. If this doesn’t work, you must contact customer support or visit any Eco bank branch close to you.

How do I unblock my ATM card after entering the wrong PIN?

You can reset your ATM PIN at the ATM, via EcoBank customer service, or by visiting the nearest branch.

What do I do if my ATM card has expired?

Visit any EcoBank branch to request a new ATM card.

Can I unblock my EcoBank account without visiting a branch?

Yes, you can call EcoBank Customer Care and follow their instructions.

How do I unblock my mobile banking app?

Use the “Forgot Password” option or contact customer service for assistance.

What should I do if EcoBank blocks my account for suspicious activity?

Contact EcoBank customer care immediately and verify your transactions.

Conclusion on How to Unblock Your EcoBank Account and ATM Card

Having your EcoBank account or ATM card blocked can be a frustrating experience, but the good news is that you can fix it quickly.

You now have a clear guide on how to unblock your account whether it was blocked due to wrong PIN attempts, suspicious activity, or inactivity,

At TeezaBiz.com.ng, we believe that banking should be simple and stress-free. By following the steps in this guide, you’ll be able to regain access to your money without unnecessary delays.

If you found this post helpful, share it with friends and family who may also need assistance with their EcoBank accounts or ATM cards!