Why is My EcoBank USSD Code Not Working: Hello and welcome to TEEZABIZ.COM.NG. EcoBank’s USSD code (*326#) is one of the fastest and easiest ways to perform banking transactions without the need for internet access.
With this code, you can transfer money, check your balance, buy airtime, pay bills, and much more. It is designed to work on any phone, whether it’s a smartphone or a basic keypad phone.
However, there are times when the EcoBank USSD code may not work, leaving you frustrated and unable to complete your transactions.
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Imagine needing to transfer money urgently or buy airtime for an important call, only to see a “Connection Failed” or “Invalid MMI Code” message. This can be very annoying!
If your EcoBank USSD code is not working, don’t worry. You are not alone, and this problem can be easily fixed. There are several reasons why you might be experiencing this issue, including:
- Network issues
- Unregistered phone number
- Insufficient account balance
- Incorrect PIN entry
- Blocked USSD banking service
- Outdated SIM registration details
In this Post, we will explain why your EcoBank USSD code is not working and how you can fix it quickly.
By the end of this article, you will be able to resolve the issue and continue enjoying seamless banking with EcoBank USSD services.
Let’s begin!
Common Reasons Why EcoBank USSD Code is Not Working & How to Fix It
1. Poor Network Connection
Why it Happens:
EcoBank USSD banking relies on your mobile network to function. If your network is weak or unstable, your request may not go through.
How to Fix It:
- Move to an area with better network coverage.
- Try switching from 4G to 3G (for smartphones).
- If you see “Connection Problem” or “Invalid MMI Code”, wait a few minutes and try again.
2. You Haven’t Registered for EcoBank USSD Banking
Why it Happens:
If you are using EcoBank USSD for the first time, you need to activate the service before you can use it.
How to Fix It:
- Dial *326# on your registered phone number.
- Select “Register” and follow the prompts.
- Enter your EcoBank account number.
- Create a 4-digit or 6-digit PIN and confirm.
- Once registered, try using the USSD code again.
3. Your Phone Number is Not Linked to Your EcoBank Account
Why it Happens:
EcoBank USSD banking only works with the phone number linked to your bank account. If you are dialing the code from a different number, it won’t work.
How to Fix It:
- Make sure you are using the phone number registered with EcoBank.
- If you changed your number, visit an EcoBank branch to update it.
4. Insufficient Account Balance
Why it Happens:
Some transactions, like bank transfers, require a small service fee. If your balance is low, the transaction may fail.
How to Fix It:
- Check your balance by dialing *326*0#.
- Ensure you have enough funds in your account to cover the transaction fee.
5. You Entered the Wrong PIN Too Many Times
Why it Happens:
For security reasons, if you enter the wrong PIN too many times, your USSD access may be blocked.
How to Fix It:
- Dial *326#, select “Reset PIN”, and follow the instructions.
- If you cannot reset it, visit an EcoBank branch to unblock your USSD service.
6. Your Bank Account is Restricted or Blocked
Why it Happens:
If there is suspicious activity on your account or you failed to link your NIN, EcoBank may temporarily restrict your account.
How to Fix It:
- Contact EcoBank Customer Care at 0700 500 0000.
- Visit a bank branch to verify and unblock your account.
7. Your SIM Card is Not Active or Has Issues
Why it Happens:
If your SIM card is damaged, expired, or has not been used for a long time, your USSD service may not work.
How to Fix It:
- Try inserting your SIM card into another phone.
- Contact your network provider (MTN, Airtel, Glo, or 9mobile) to check if your SIM is active.
- Update your SIM registration details if required.
8. EcoBank USSD Service is Down
Why it Happens:
Sometimes, EcoBank’s USSD service may be temporarily unavailable due to system upgrades or maintenance.
How to Fix It:
- Wait for a while and try again later.
- Check EcoBank’s official social media pages for updates.
9. You Entered an Incorrect Code Format
Why it Happens:
If you enter the wrong format, the transaction will not go through.
How to Fix It:
- Always use the correct USSD format:
- Transfer Money: *326*Amount*Account Number#
- Check Balance: *326*0#
- Buy Airtime for Self: *326*Amount#
- Buy Airtime for Others: *326*Amount*Recipient’s Number#
10. Your USSD Access Has Been Disabled by Your Bank
Why it Happens:
Some customers request to disable USSD transactions for security reasons.
How to Fix It:
- Call EcoBank Customer Care or visit a branch to reactivate your USSD access.
FAQs on EcoBank USSD Code Not Working
Why is my EcoBank USSD code not working?
It could be due to network issues, insufficient balance, or an unregistered phone number. Follow the troubleshooting steps in this guide.
How do I activate EcoBank USSD banking?
Dial *326#, select “Register”, enter your account number, and create a PIN.
Can I use EcoBank USSD banking on any phone?
Yes! USSD banking works on both smartphones and non-smartphones.
Why is my EcoBank USSD code saying “Invalid MMI Code”?
This is likely due to a network issue. Try again in a location with a stronger signal.
What should I do if I forgot my EcoBank USSD PIN?
Dial *326#, select “Reset PIN”, and follow the instructions.
Can I use USSD banking on a different phone number?
No, you must use the phone number linked to your EcoBank account.
How do I know if my EcoBank account is restricted?
If transactions keep failing, call EcoBank Customer Care for assistance.
Conclusion on Why is My EcoBank USSD Code Not Working
If your EcoBank USSD code is not working, don’t panic! The issue is usually easy to fix.
By following the troubleshooting steps in this post, you can quickly resolve the problem and continue enjoying seamless banking.
For more helpful banking tips and guides, visit TeezaBiz.com.ng. Stay informed and bank with ease!
See Also:
- How to Buy Airtime from EcoBank
- EcoBank Virtual Card
- How to Buy Data from EcoBank
- How to Check EcoBank Statement of Account on Phone
- How to Generate EcoBank Token Code
Meet Tiamiyu AbdulBazeet Olawale, popularly known as Teezab, a blogger who loves writing about tech, education, cryptocurrency, telecoms, and finance. He studied Electrical and Electronics Engineering at the University of Ilorin. With his mix of tech skills and creativity, Tiamiyu aims to share useful info in a fun way that everyone can enjoy.