Why Is My First Bank USSD Code Not Working?

Why Is My First Bank USSD Code Not Working: Hello and welcome to TEEZABIZ.COM.NG. Imagine this: You urgently need to transfer money, buy airtime, or check your account balance using your First Bank USSD code. You dial *894# or *894*amount*account number#, expecting a smooth transaction, but instead, nothing happens!

Why Is My First Bank USSD Code Not Working

Your screen shows an error message, or worse, the USSD code just refuses to work. It’s frustrating, right? Don’t worry, you’re not alone. Many First Bank customers face this issue, and the good news is that there are simple solutions.

In this post, I’ll explain the common reasons why your First Bank USSD code is not working and how to fix it quickly.

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Whether you’re dealing with network issues, blocked accounts, incorrect registrations, or bank restrictions, this article will help you troubleshoot and get your First Bank USSD service back on track.

By the end of this post, you’ll learn:

  • Why your First Bank USSD code is not working
  • How to fix the problem in less than 5 minutes
  • How to reactivate your First Bank USSD banking
  • Answers to common questions about First Bank USSD problems

So, if you’re struggling with USSD issues and need a solution right now, keep reading. TeezaBiz.com.ng has got you covered!

What is First Bank USSD Banking?

Before we dive into the problems and solutions, let’s first understand how First Bank’s USSD banking service works.

USSD banking is a quick and easy way to perform banking transactions without an internet connection. By simply dialling *894#, you can:

  • Check your account balance
  • Transfer money to any bank
  • Buy airtime for yourself or others
  • Pay bills like electricity and TV subscriptions
  • Open a new First Bank account
  • Get a mini account statement

It’s convenient because you don’t need a smartphone, mobile app, or internet access. However, sometimes, things don’t work as expected, and that’s when problems start.

Let’s go straight into why your First Bank USSD code might not be working, and how to fix it.

Why Is My First Bank USSD Code Not Working? (Common Reasons & Fixes)

Here are the top reasons why your First Bank USSD code might not be working and what you can do about it.

1. Network Issues (Poor or No Signal)

One of the most common reasons why your USSD code is not working is poor network reception. If your mobile network is experiencing downtime, your USSD requests may not go through.

Fix:

  • Check your network signal bars to ensure you have good reception.
  • Try dialing the code at a different location with better signal strength.
  • Wait a few minutes and try again, as network issues are often temporary.

2. You Haven’t Registered for First Bank USSD Banking

If you have never used First Bank’s USSD banking before, your account may not be activated for USSD transactions.

Fix:

  • Dial *894*0# to register your number for USSD banking.
  • Follow the on-screen prompts and create a 4-digit PIN for security.
  • Once registration is complete, try using the USSD code again.

3. Your First Bank Account is Dormant or Inactive

If you haven’t used your First Bank account for a long time, it may have been flagged as inactive. A dormant account cannot perform transactions until it is reactivated.

Fix:

  • Visit the nearest First Bank branch to reactivate your account.
  • Perform a small transaction (e.g., deposit or withdraw money) to make the account active.
  • Try using the USSD code again after reactivation.

4. You’re Dialing the Wrong USSD Code

First Bank’s official USSD banking code is *894#, and specific transactions require different codes.

Fix:

Ensure you are dialing the correct codes:

  • Balance Check: *894*00#
  • Airtime Purchase (Self): *894*Amount#
  • Airtime Purchase (Others): *894*Amount*Phone Number#
  • Money Transfer: *894*Amount*Account Number#
  • Account Opening: *894*0#

5. Your Phone Number is Not Linked to Your First Bank Account

First Bank USSD banking only works with the phone number linked to your bank account.

Fix:

  • If you have changed your phone number recently, visit a First Bank branch to update it.
  • Ensure you are dialing the code from the registered SIM card.

6. Your USSD Code is Blocked Due to Multiple Incorrect PIN Attempts

If you enter the wrong USSD PIN multiple times, First Bank will block your USSD access for security reasons.

Fix:

  • Dial *894*0# to reset your PIN.
  • Follow the prompts to create a new PIN.
  • If you are still blocked, visit a First Bank branch to reset your PIN.

7. Insufficient Airtime Balance

Some network providers charge a small fee for USSD transactions. If you don’t have airtime, your request may not go through.

Fix:

  • Ensure you have at least ₦10-₦20 airtime on your phone before dialing *894#.

FAQs About Why Is My First Bank USSD Code Not Working

What is the USSD code for First Bank?

The official USSD code for First Bank banking is *894#.

How do I activate my First Bank USSD code?

Dial *894*0# and follow the instructions to activate USSD banking.

Why is my First Bank USSD code showing an error message?

It could be due to poor network, a blocked USSD PIN, or an inactive account. Follow the troubleshooting steps in this post.

How do I reset my First Bank USSD PIN?

Dial *894*0# and follow the instructions to reset your PIN.

Does First Bank USSD work on all networks?

Yes, it works on MTN, Airtel, Glo, and 9mobile.

How do I contact First Bank for USSD issues?

You can call First Bank customer care at 0700-FIRSTBANK (0700-34778-2265) or visit a branch.

Conclusion on Why Is My First Bank USSD Code Not Working

First Bank’s USSD banking is one of the easiest ways to access banking services without the internet. But when it stops working, it can be frustrating.

The good news? Most USSD issues are easy to fix! Whether it’s a network problem, incorrect registration, blocked PIN, or inactive account, following the solutions in this guide will help you get back on track.

If your USSD code is still not working after trying these fixes, visit the nearest First Bank branch for further assistance.

For more useful banking tips, visit TeezaBiz.com.ng and stay ahead of any banking challenges!

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